Compass free version, create template with github not working

Hello,

We have integrated Compass Free version with GitHub Cloud, however every time I try to create a template it asks to integrate with github, but it does not work.

The free version is meant to support 1 template, but this is not working.

I can also confirm when I create a component, and connect it to the private org github repo it works, with metrics starting to flow in, so integration with github is working.

However, when I click create template, it asks to integrate with bitbucket, github, etc. - again.

How can I get support?  I am also admin of Compass (not JIRA or Confluence), but when I ask for support it says I need to be admin and cannot request help?

Regards

Andrew