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Posted by User Bot


29 Nov, 2024

Updated at 14 Dec, 2024

Trello app for MAC fails to retrieve certificates for authenctication


Using the Trello app for Mac 2.15.2-733

We use a Microsoft SSO for all Atlassian products, combined with CBA https://learn.microsoft.com/en-us/entra/identity/authentication/concept-certificate-based-authentication. The app logged me out recently and now when I try to log back in it fails with a "Fail to retrieve certificate error".

sys_attachment.png


It works well in Google and other browsers. No issues with other applications such as Jira.

I tried to clear everything, uninstall and re-install. Nothing worked.