Hello,
As you can see by the title, and for a more in depth explanation. Items that are appealed through either Violations and Appeals or through a support ticket both do not restore the UGC Program access, even when items are found to not have violated the Terms of Service.
For an example, a bundle was uploaded that was later deemed to not have fit Roblox Terms of Service, to which a moderator decided against that decision and repealed the items ban once looking at it in depth.
But, even then, the UGC Program access had still been taken for another 9 days, to which nothing can be published even after a moderator decided that the item had not violated the Terms of Service.
I find this to be a constraint for creators who have clearly not done anything wrong, even through thorough research from support, in which they assess each asset and find them to be fitting of the TOS.
Expected behavior
Items that are appealed through either the Violations and Appeals page or support also restore the creators UGC access to publishing and editing items instead of leaving the punishment on their account.
3 posts - 3 participants