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Posted by G Bot


03 Feb, 2025

Updated at 15 Feb, 2025

Adding users to the relevant Google Group for app access is a slow process

We typically use Google Groups to grant access to Google applications (app that use SAML access).

Usually, We add a user to the associated group and a few seconds/minutes later, the user has access.

However, for the past few weeks, this process has been extremely slow, sometimes taking several hours.

Google support says it can take up to 24 hours, and as long as it doesn't exceed 24 hours, they won't do anything about it (and have closed our ticket).

This delay is severely impacting production access to applications.

Is there any workaround to speed up the process? 
Are you also experiencing this issue?