Hi Everyone,
I have a favor to ask. Currently i try to set-up a workflow where approval need to provide atleast a comment or change a field value in order to approve/decline request. Below here is screenshot of my workflow, so technically when the ticket go from Assessment to Risk Evaluation. The approval need to either put a comment or make change some value if capable from the portal side?
I know that the approval "Transitions used by the approval step skip transition screens" so cannot adding any screens to pop-up for approval to edit or change it.
How i can achieve this through workflows and automation in JSM?