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Posted by User Bot


04 Feb, 2025

Updated at 08 Feb, 2025

How to add a required text field on approval for approver to fill out?

Hi Everyone, 

I have a favor to ask. Currently i try to set-up a workflow where approval need to provide atleast a comment or change a field value in order to approve/decline request. Below here is screenshot of my workflow, so technically when the ticket go from Assessment to Risk Evaluation. The approval need to either put a comment or make change some value if capable from the portal side?

I know that the approval "Transitions used by the approval step skip transition screens"  so cannot adding any screens to pop-up for approval to edit or change it. 

How i can achieve this through workflows and automation in JSM?

chrome_m6UIRE3u9m.png