Hello,
I am experiencing an issue with Looker Studio where I am unable to connect to a data source. The error message displayed is:
"Data Set Configuration Error Looker Studio cannot connect to the data set. The data source has lost access to the underlying data set. Please contact the data source administrator for assistance. Error ID: 3b1070e6"
This issue arises when attempting to create a chart using a data source created by a team member who has recently left the company. Their Google account has been deactivated, and I have been assigned their authentication credentials by the system administrator. Specifically, I am working with an extracted database that references a Google Spreadsheet, and this error occurs during the process.
I have already attempted the following solutions without success:
Updating Fields: I have clicked the "Update Fields" button in the data source editor to refresh the field information.
Reconnecting the Data Source: I have tried reconnecting the data source to another data source and then back to the original one, as suggested in some troubleshooting guides.
However, the issue persists.
I have noticed that in the "Data Source Credentials" section, while other data sources display my name, this particular data source shows a toggle button that cannot be clicked. This discrepancy might be related to the problem.
Could you please provide guidance on how to resolve this issue? Any assistance would be greatly appreciated.
Thank you.